Your organization and subscription

Your free trial

A trial runs for 14 days and needs no payment details. The owner gets an email in the last 3 days. When it ends, the app locks until you choose a subscription. Continue to payment on the lock screen always starts a monthly subscription, so if you want 1 or 2 years, choose that before your trial ends. If you subscribe earlier, the remaining trial days lapse.

Choose a subscription

Only the owner can do this, and it works on the web.

1. 1Go to Settings > Billing.
2. 2Pick a Billing period.
3. 3Click Choose a plan and pay through Stripe.

How many users you pay for

You pay per user. Everyone who is not archived counts, including people who have not accepted their invitation yet. The number is updated daily, up and down. If more than 25 people join at once, we look at that first.

Payment details, invoices and cancelling

The app has no card form or invoice list of its own. Manage billing in Settings > Billing opens Stripe. If that does not work for you, mail us and we will sort it out.

When you cancel, your subscription runs until the end of the period you paid for.

When the app locks

The app locks when a trial ends, when a subscription stops, or when a payment fails. Everyone then sees a full-screen message.

• The owner can solve it with Continue to payment or Update payment. Everyone else can only sign out.
• If your organization is suspended, paying does not help. Mail us.
• Nobody can add anything new, but your data stays.
• People who are still clocked in cannot clock out themselves. If automatic clock-out is on, as it is by default, that closes their shift. If it is off, the shift stays open.

A copy of your data, or leaving altogether

Would you like a copy of your organization's data, or your organization deleted? Mail us: we do this for you.

What is not possible

• Changing your subscription on the phone.
• Transferring ownership yourself.
• Exporting or deleting your organization yourself.
• Deleting your own account in the app.