A service desk for your own people
HR and IT requests as tickets with priorities, SLAs and an agent assigned to each one, inside the same platform as the rest of your workforce tools.
- 14-day free trial, no credit card
- €6.50 per user per month, excluding VAT
- Every feature included
- iOS, Android and web
Tickets for HR and IT requests
Requests from your team become tickets, so an HR question or an IT problem is tracked instead of lost in a chat or an inbox.
- Tickets
- HR requests
- IT requests
Priorities and SLAs
Give each ticket a priority and work to SLAs, so the urgent requests are visible first.
- Priorities
- SLAs
Assignment to agents
Assign tickets to agents, so every request has someone who owns it.
- Agent assignment
- One owner per ticket
Part of the same platform
The service desk is one module of many: see them all on the features page, or read how teams stay in touch in the team communication app.
Everything else your team needs, in the same app
All features
Team communication
Chat, announcements with read receipts and notifications in the same app as the schedule.
Tasks & boards
Tasks in list or kanban view, with priorities, deadlines, subtasks and recurring tasks.
Employee directory
A directory with custom profile fields, permissions per module and action, and rule-based groups.
Courses & training
Training with quizzes, progress tracking and certificates on completion.
See Celtucom with your own team
Book a walkthrough and we'll show you how it fits the way your organization actually works.